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FlatAlert
Terms and Conditions

Last updated September 12st, 2024

Welcome to FlatAlert, an online service provided by ReloHire GmbH. By using our service, you agree to comply with and be bound by the following terms and conditions.

 

1. Service

ReloHire GmbH operates the FlatAlert service and the website available under homesearch.relohire.com (“Website”). The Website is an online platform for long term rental opportunities and the framework for the FlatAlert and HomeSearch services.

The FlatAlert service aggregates rental listings and sends user notifications filtered according to users’ preferences. For booking of a rental listing that is displayed on the Website and in the notifications received by the user, a user will be redirected to the respective site of a responsible third party. 

 

2. User Responsibilities

Users are required to create an account and provide accurate information. Users must not use the service for any unlawful or prohibited activities.

The user is prohibited from the following:

  1. Employing any mechanisms, software or scripts when using the Website. The user is also prohibited from directly or indirectly advertising or distributing such mechanisms, software or scripts. 
  2. Blocking, overwriting, modifying and copying any contents of the Websites.
  3. Performing any actions which may impair the operability of our infrastructure, particularly actions which may overload said infrastructure.
  4. Disassemble, reverse engineer or decompile in any other way any software, application, or hardware contained in or available via the Website except as permitted by law.

 

3. Rights to the database

  1. ReloHire GmbH is the legal owner of the content of the platform and the database. All copyrights, trademarks and other protective rights to the database work, the database and the content, data and other elements posted here belong exclusively to ReloHire GmbH; any rights of the user to the content posted by him/her remain unaffected.
  2. The user may not use the data obtained through queries, either in full, in part or in extracts, to create their own database in any media form and/or for commercial data exploitation or information provision and/or for any other commercial exploitation. Linking, integration or other linking of the database or individual elements of the database with other databases or meta-databases is not permitted.

 

4 Liability

  1. The website and the notifications contain links to external third-party websites over whose content ReloHire has no influence. Therefore, ReloHire cannot assume any liability for these external contents. The respective operator is always responsible for the content of the linked pages. ReloHire is not responsible for third party content (such as prices and apartment details) displayed. These links are provided for user’s information only. ReloHire has no control regarding the contents of those sites or resources. ReloHire is not responsible for any agreements users enter into with any third party regarding a listing on the Website.
  2. ReloHire is not responsible for the content of any listing aggregated by our services nor any inaccuracies contained therein.
  3. We make no representations and warranties whatsoever with respect to the services provided companies offering the listings and we hereby disclaim any and all such representations and warranties.

5. Fees:
  1. The fees of the FlatAlert service is based on the prices and product applicable at the time the order is placed.
  2. Fees for the entire duration or respective billing period are due immediately in advance.
  3. ReloHire reserves the right to reasonably increases the fee with effect from the start of a new billing period. 
  4. In the event of default in payment, ReloHire reserves the right to withhold its own contractual performance until the default has ended. The user's obligation to pay the remuneration during the withholding period remains unaffected.

 

6. Payment methods

Payments for the FlatAlert service are processed via Stripe. We do not store any user payment information in our database.

 

7. Cancellation

  1. You have the right to cancel this contract within fourteen days without giving any reason.
  2. The cancellation period is fourteen days from the date of conclusion of the contract. To exercise your right of cancellation, you must inform us, ReloHire GmbH by email, at info@relohire.com, of your decision to cancel this contract. 

Consequences of cancellation

  1. If you cancel this contract during the cancellation period, we will refund all payments that we have received from you, promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this service. For this refund, we will use the same means of payment that you used for the original transaction. If you have requested that the services begin during the cancellation period, you must pay us an appropriate amount that corresponds to the proportion of the services already provided up to the time at which you notify us of the exercise of the right of cancellation with regard to this contract compared to the total scope of the services provided for in the contract.
  2. If you cancel your subscription after the initial 14-day cancellation period, your subscription will not renew at the start of the next billing cycle, but no refunds will be issued. To cancel your subscription, simply click on the "cancel subscription" button in your account.

 

8. Privacy Policy

Our data protection information applies to the personal data of the user collected, processed and used during registration, implementation and use of the FlatAlert services.

All details are here: https://www.relohire.com/privacy-policy

 

9. Updates of our Terms and Conditions
  1. ReloHire reserves the right to amend these Terms and Conditions at any time with an appropriate notice period. The announcement will be made by communicating the amended Consumer Terms and Conditions by email, stating the date on which the changes take effect.
  2. The changes communicated to the user will take effect if the user agrees as follows: 
    1. In the case of material changes, ReloHire will ask for express consent to the change. Material within the meaning of Section 17.2 are those changes that significantly change the previously agreed relationship between performance and consideration to the detriment of the user or would amount to the conclusion of a completely new contract. Changes due to a change in the law, a final court ruling or an interim injunction do not constitute material changes.
    2. in the case of non-material changes, the user's consent is deemed to have been given if he/she has not expressly objected to the changes to ReloHire before the date on which the changes take effect; ReloHire will inform the user of the right of objection, the deadline, the consequences of missing the deadline and the right of termination.  
  3. If the user objects to the amended consumer terms and conditions within the specified time limit, ReloHire is entitled, while safeguarding the legitimate interests of the user, to terminate the existing contract with the user at the time the changes take effect. The user cannot assert any claims against ReloHire on this basis.

 

10. Dispute Resolution

The legal relationships between ReloHire and the user are subject to the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. This choice of law only applies to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the state in which the user has his/her habitual residence.

 

11. Contact

For feedback, questions or other comments regarding this Terms and Conditions, please contact info@relohire.com.